Monday, May 29, 2006

You Say Ok With the Idea of Teams, But Then How Do You Get Good Help?

I've both seen it and lived it. The fine balance between realizing you need to leverage the talents of other people and getting them to consistently perform...is often a balancing point that proves difficult to achieve. How can you recruit people to follow you unswervingly and deliver consistently?

Here are some top points I've learned about leadership.

1) Praise immediately, praise specifically and praise publically.
Praise immediately to give the most influence from your praise. Praise specifically to get repeate performances. Praise publically because it is like focusing the sun's energy through a magnifying glass...can we say laser powered!

2) Save the critical discussions for private, and criticize the behaviour not the person .
If you publically humiliate people you not only lose the respect of the person you insult but pretty much everyone else who hears about it. Keep the closed door discussions behind closed doors. Before you lash out, also remember that you aren't perfect. Don't insult the person, just be clear about what your expectations were and how what the person did failed to meet your expectations.

3) Be very clear about what your expectations are, and build a strong vision for your team.
People can't perform miracles if they are wandering in the dark. Don't expect your team to be psychic and know what you need without clearly defined expectations.

4) Priority, Budget, Due Date, End Result Expected.
Be clear on these details and you're likely to get what you want consistently.

5) Walk around your team members.
Be available and involved. Observe how things are going don't rely on reporting.

6) Establish mile posts between points a and b.
Often things can be broken down into smaller tasks that can be monitored more efficiently.

7) Meet often enough to maintain the focus.
Remind people what your expectations are through the course of the project. If questions or challenges arise, meeting are where alternate courses of action should be strategized and implemented.


So why am I talking about this today? Well, sometimes people we expect to succeed with us don't always keep the pace. Sometimes it's best to part ways and find new talent. Suffice it to say I've experienced this of late. This is also why it pays dividends to network and keep a constant stream of talented people in your pipeline.

Everyone who is a major team player in your group should have someone who plays a supporting minor role so they can step up to fill a gap if one is ever created. Don't get caught with your pants down, it could be right when you can make the greatest stride. Success happens when preperation meets opportunity.

All the best!
Bill White

Success Radio

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